The Entrada at San Marcos ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.entradasanmarcos.com (the "Site") or submit an application to lease a residence at our community.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Site.

Data Collection

Information We Collect

Information you provide directly

When you contact us, schedule a tour, or submit a rental application, you may provide:

Full name, email address, and phone number

Current and previous addresses and rental history

Employment information and income verification documents

Government-issued identification (e.g., driver's license, passport)

Social Security Number (SSN) for identity verification and credit/background screening

Supporting documents such as pay stubs, bank statements, tax returns, or other financial records

Consent to background check and credit check screening

Information collected automatically

IP address and browser type

Pages visited and time spent on the Site

Referring URLs and device information

Cookies and similar tracking technologies

We may in the future utilize third-party analytics and marketing tools such as Google Analytics or advertising pixels. This policy will be updated when we do so.

Data Use

How We Use Your Information

To respond to inquiries and schedule property tours

To process and evaluate rental applications

To conduct identity verification, credit checks, and background screening

To communicate with you about your application or tenancy

To comply with applicable laws, regulations, and legal obligations

To maintain the security and integrity of our Site and systems

To send you relevant updates and community information (with your consent)

Data Sharing

How We Share Your Information

We do not sell your personal information. We may share it only in the circumstances below.

Screening and credit reporting agencies for application processing

Our property management software provider (Entrata) to manage leasing and resident communications

Legal and compliance professionals when required by law or legal process

Law enforcement or government authorities when required by applicable law

Sensitive Data

Sensitive Personal Information

Certain information we collect — including your SSN, government-issued ID, and financial documents — is considered sensitive. We protect this data by:

Limiting access to authorized personnel only

Using encrypted transmission and storage where applicable

Retaining data only as long as necessary or as required by law

Tracking

Cookies & Tracking Technologies

Our Site may use cookies to enhance your browsing experience. You can control these through your browser settings. We currently use Cloudflare for website security, which may place cookies on your device for bot protection and performance purposes.

Retention

Data Retention

We retain your personal information as long as necessary for the purposes outlined here or as required by law. Application data from denied or withdrawn applications is typically retained for three (3) years per fair housing recordkeeping requirements.

Your Rights

Access the personal information we hold about you

Request correction of inaccurate or incomplete information

Request deletion of your personal information (subject to legal exceptions)

Opt out of marketing communications at any time

Security

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No method of internet transmission is completely secure, and we cannot guarantee absolute security.

Minors

Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Contact & Updates

Contact Us & Policy Updates

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above. For questions or requests regarding this policy, please contact us:

The Entrada at San Marcos

428 Ivory Dr, San Marcos, TX 78666

Phone: (512) 256-9958

Website: www.entradasanmarcos.com

Part Two

Terms of Use

Agreement

Acceptance of Terms

By accessing or using www.entradasanmarcos.com, you agree to be bound by these Terms of Use. If you do not agree, please discontinue use of the Site immediately. These Terms apply to all visitors, prospective residents, and others who access or use the Site.

Permitted Use

Use of This Site

This Site is for personal, non-commercial use only. You agree not to:

Scrape, crawl, or harvest any content or data using automated means

Use the Site for any unlawful purpose or in violation of applicable regulations

Attempt to gain unauthorized access to any portion of the Site

Reproduce or commercially exploit any content without prior written permission

Pricing

Pricing & Availability

All rental rates, fees, specials, and availability are subject to change at any time without notice. Nothing on this Site constitutes a binding offer or guarantee of pricing or availability.

Displayed pricing reflects base rent only and does not include applicable fees, utilities, pet fees, parking, or other charges. Final pricing will be confirmed in your lease agreement.

Applications

Rental Applications

Submitting an application does not guarantee approval or reservation of a unit. All applications are subject to our standard leasing criteria including credit history, background screening, income verification, rental history, and identity verification. You agree to provide accurate, truthful information. Application fees are non-refundable unless otherwise required by law.

Ownership

Intellectual Property

All content on this Site — including text, photography, floor plan renderings, logos, graphics, and videos — is the property of The Entrada at San Marcos or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce or commercially exploit any content without our prior written consent.

Disclaimer

Accuracy Disclaimer

We strive to keep all information accurate, but make no warranties regarding the completeness or reliability of any content, including photography and virtual tours (which may not reflect current conditions), floor plan dimensions (which are approximate), amenity descriptions (subject to change), and third-party community data. The Site is provided "as is" to the fullest extent permitted by law.

Liability

Limitation of Liability

To the fullest extent permitted by law, The Entrada at San Marcos and its owners, managers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use this Site.

Equal Housing & Jurisdiction

Fair Housing & Governing Law

The Entrada at San Marcos is committed to full compliance with the Fair Housing Act and all applicable fair housing laws. We do not discriminate on the basis of race, color, national origin, religion, sex, familial status, disability, or any other protected class.

These Terms are governed by the laws of the State of Texas. Any disputes shall be subject to the exclusive jurisdiction of courts in Hays County, Texas. If you believe you have experienced housing discrimination, contact HUD at hud.gov or 1-800-669-9777.